AI receptionist for a hair salon in Pamplona
In production since September 2026Client: Hair salon in PamplonaSector: Hair salonSince: September 2026
An AI receptionist answers a Pamplona hair salon's calls and WhatsApp messages and books into its real calendar, even outside opening hours.
The problem
You cannot pick up the phone while you are cutting hair. Every unanswered call is a lost appointment, and outside opening hours there is nobody to take it.
What was built
- A voice receptionist that answers calls in Spanish from Spain.
- A WhatsApp channel with the same rules for people who prefer to write.
- Live availability lookup and booking in the business's own calendar, without touching its existing booking system.
- Explicit customer confirmation before anything is written to the calendar.
- Handover to a person when the case is complex.
Result
From 16 September to 24 October 2026, the AI answered 407 calls and 212 appointments were confirmed. Of those 407 calls, 191 ended with at least one booking (46.9%) and at least 96 came in outside opening hours (23.6%). Best week, 12 to 18 October: 146 calls and 85 appointments. Observed; source: daily call reports, counts only.
What you can see
Video of the case: how it answers and books, with the counted numbers.
What it shows
Phone answering with booking in the business's real calendar.